My adjusters and I love the system. It has levelled the playing field technologically by giving us the reporting and managment tools that only the largest adjusting companies could afford.
Our current clients absolutely love the system as well. We have seen an increase in business with our current clients as they feel more comfortable giving us larger numbers of claims since they now see that we have the best management tools in place. This system gives us the ultimate in accountability to our clients by allowing them to log into our system and check on the status of their claims.
This reporting and management system has given us the tools we need to seal the deal with prospective clients. Again, this system is the ultimate in accountability to our clients and prospective clients. I can not say enough about how much we love the system.
FileTrac is the most afforable, and dependable option available and I’ve done my homework.
Jim Henning, PCLA
Inspection Services America
As you may know, Chubb Insurance based in New Jersey has proprietary software they utilize in processing claims nationwide. I was the Regional Field Technology Support Manager for a large national insurance company when they rolled out their internal Claims Management System in 1999. It was quite an all encompassing system, very much like the one we at G-M Adjusting are lucky enough to have found in FileTrac™. You should be very proud of your accomplishments in creating a system which in my estimation exceeds the one designed by quite a large IT Department at a national insurance company!
Here at G-M Adjusting, we are looking forward to a long and successful relationship with you.
Stephanie Stone, Operations Manager
G-M ADJUSTING COMPANY
In the last seven years I have not seen an independent adjusting company use a system as sharp and easy to use as this one. I wish more independents had something like this to make themselves accountable for the claim files we send them.
I am going to my supervisor as soon as we get off the phone and show this to him. Wow! This is great.
Division of Zurich
We began using FileTrac October 1, 2007. In the time that has transpired, we have found it to be a user friendly, efficient system of claims management that will move us into the future, which we believe will soon be a paperless environment. We find it to be very cost effective. Had we not implemented FileTrac we would have been forced to employ at least one more support person full time. The FileTrac system saved us thousands of dollars because it did not require any investment in EDP equipment that would have been required by other systems. It allows all of our remote locations, approximately 15, to centrally store data and make records available to our corporate office. Lastly, we find the people at FileTrac to be friendly, eager, willing and able to improve the system and/or modify the system to be of greater service to us. Thank you FileTrac!
Strongrich - Reschley